Griffith Roofing opened in 2001 with a single focus: to exceed customer expectations while providing high-quality roofing expertise. To that end, we hire only seasoned customer service professionals who will listen to your needs, address your concerns, and deliver on their commitments. Furthermore, we take all the guesswork out of roof repairs and insurance claims by walking our clients through each process and letting them know what to expect and when.
We are family people who understand the value of good relationships and giving back to our communities—which is why you’ll regularly find us sponsoring local charitable events and festivals. We welcome your calls and emails, so please get in touch and let us know how we can serve you.
Mark Griffith, Owner
Mark started Griffith Roofing in 2001 with the vision of exceeding customer expectations. He prides himself on his strong work ethic, his desire to deliver exceptional service, and his commitment to excellence. Mark and his team believe in communicating with clients and making sure they understand what to expect from start to finish. Being voted “Best Roofer in DFW” for 14 years running is an accomplishment that Mark is honored to hold, and he ensures that Griffith Roofing’s contractors provide top-tier roofing services to each and every client on every job.
Robby Duncan, Field Operations Manager
Robby Duncan joined Griffith Roofing in 2008. After thirty award-winning years in automobile sales with Sewell Cadillac, Robby mastered the “Customer for Life” approach to service—a philosophy he now applies daily in the roofing business. He has built trusting relationships with insurance companies, agents and adjusters, and is well-versed in the insurance settlement process. His goal is to make your roof replacement a pleasant and stress-free experience.
What Makes Us Different?
We always strive to not only meet the customer’s expectations, but to exceed them. Here are some of the ways we accomplish this goal:
- The 24-Hour Rule. When you need a new roof, just call us and we will have a crew at your home within 24 hours. This applies to new and repeat customers alike.
- Payment Upon Completion. You don’t pay us until we’ve completed the job to your satisfaction.
- We’ve worked hard to build a solid reputation over the years. We have an A+ rating with the Better Business Bureau. Some clients even trust us to replace their roof while they’re away on vacation.
- Scrupulous Cleanup. Our team never leaves a mess behind. Our project managers check every worksite before leaving to ensure it meets the Griffith standards for quality and cleanliness.
- Our Accolades. We’ve been voted “Best Roofer in Southlake” four years in a row. Coppell Gazette readers voted us the best roofer in Coppell. We’ve been inducted into the Southlake Business Hall of Fame.
- Our Experience. At Griffith Roofing, we’ve replaced over 3,000 roofs in the Dallas-Fort Worth Metroplex, and we’re still going strong!
As you can see, we’ve worked hard to distinguish ourselves from our competitors. No matter how many awards we receive, no matter how many roofs we replace, we are grateful every day to be able to do this job we are so passionate about. Perhaps the greatest honor is the number of customers who come back to us every time they need roof repairs. They know they can depend on us to get the job done right.
Griffith Roofing: Here Long Before and Long After the Storm
Customer satisfaction has always been our number one priority. We only hire skilled professionals with customer service backgrounds because they understand the importance of not only doing a great job, but of making sure each customer is 100% satisfied. We try to make things easy for you by giving you one point of contact throughout the project and explaining each step along the way. Our team will even guide you through the sometimes confusing insurance claims process.
When severe weather rolls through your neighborhood, remember that we can assist you within 24 hours, no matter where you are in the Dallas-Fort Worth area. At Griffith Roofing in Southlake, TX, we’re always available to lend a helping hand. Call us today to schedule a consultation!